This in yale university Study Work has been done on. In which it has been told how a face-to-face interaction makes our natural dialogue form. That is, video calling is distorting the ability of this natural dialogue. According to the study’s senior writer Joy Hirs, our brain has a social system that is more active in real, face-to-face, or personal dialogue, and works well.
Study says that the online appearance of faces is not able to keep this social neural activity of the brain as active as it is live, or face to face. Hirs’s team used two ways for the study. One was recorded in live conversations in which two persons are actually interacting in front of each other, and their neural system is also being recorded. While two people are interacting among the other, they are talking through a video conferencing on Zoom.
It was found from this experiment that the process of sending neural signals during the conversation reduced greatly in the interaction on Zoom, while it was very high in face-to-face interaction. It was concluded that in the face-to-face interaction, signals are sent by the brain as the person has more time to see another person, and the presence of the front is spread on a large scale. This also increases ECG activity which shows the ability to process face processing. Overall, the study says that video calling is reducing our brain face processing capacity.